A HANDBOOK ON HOUSEKEEPING AND DISINFECTION PRACTICES FOR HEALTHCARE FACILITIES
A HANDBOOK ON HOUSEKEEPING AND DISINFECTION PRACTICES FOR HEALTHCARE FACILITIES
Shakti Kumar Gupta MBBS MHA FNAMS FIMSA FIHE FAHA MACHE (USA)
Medical Superintendent Dr RP Centre for Ophthalmic Sciences All India Institute of Medical Sciences
New Delhi, India
Lt Gen Sunil Kant, SM, VSM MBBS DIT MBA MHA MNAMS M Phil
Director General Hospital Services (Armed Forces) Office of Director General Armed Forces Medical Services
New Delhi, India
Maj Parmeshwar Kumar MBBS MHA DNB
Associate Professor Department of Hospital Administration All India Institute of Medical Sciences
New Delhi, India
Kanika Jain MBBS DNB
Assistant Professor Hospital Administration All India Institute of Medical Sciences
New Delhi, India
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A Handbook on Housekeeping and Disinfection Practices for Healthcare Facilities
First Edition: 2021
9789390020560
Printed at
My revered teacher Late Shri Kewal Krishan Gupta
for his unflinching and selfless guidance and
support throughout my formatting days and
Late Shri Vidya Bhanu Shastri
for his special love and affection for our family.
—Shakti Kumar Gupta
To
my parents and brother
for lifetime inspiration and everlasting blessings,
my loveable wife, Sheeba
for being my steady anchor and omnipresent sublime loec
our delightful daughter, Dakshita
for her radiant presence, and support.
—Sunil Kant
To
my mother
Wherever you are, I know your love and benevolence forever engulf me
like a warm glow, for maternal love transcends life!
—P Kumar
Every challenging work needs self-efforts as well as guidance and
confidence shown in oneself by their teachers, superiors, and guide.
I would also like to dedicate this book to my loving family, friends, and supporters without
whose support I would not have been able to achieve this milestone along with all the readers
who would embark on the journey of learning with this book.
—Kanika Jain
Provision of clean, comfortable, safe, and aesthetically pleasing environment in a healthcare organization is need of the hour; however, it requires adoption of complex scientific principles and practice. Scientific and holistic housekeeping services are required to provide a safe and clean environment to patients conclusive to quality care. Housekeeping is a support service department in a hospital, which is responsible for maintaining cleanliness and aesthetic upkeep of areas like patient care, public, and staff areas.
Traditionally, housekeeping was never considered important in hospitals and it was only after the 1850s that dedicated housekeeping staff was brought in the hospitals. Subsequently, a revolution was witnessed in the hospital housekeeping sector by allocation of more funds, use of mechanical equipment, increasing awareness, and demand of housekeeping services wherein its processes and outcomes makes or mars the reputation of the hospital.
Patients rate hospitals based not only on the quality of services but also on their hygiene quotient. Infection control, quality of care, and the confidence of the public in any healthcare organization are influenced by its housekeeping and disinfection processes. Experts agree that careful cleaning and disinfection of environmental surfaces are essential elements of effective infection prevention programs. However, there are a number of areas of disagreement and controversy regarding best practices for cleaning and disinfection of environmental surfaces.
The purpose of writing this handbook has been to familiarize the different stakeholders about the standard cleaning and disinfection, and Biomedical Waste Management practices as well as to update the knowledge and awareness of modern technologies that can supplement traditional cleaning, disinfection, and biomedical waste management methods.
The overarching concept of the text spotlights three major areas of expertise required for the success of housekeeping professionals, i.e., management of resources, administration of assets, and knowledge of technical operations. Its comprehensive nature covers all aspects of housekeeping operations, disinfection practices, and scientific management of Biomedical Waste needed in a hospital setup including structure, planning, staffing, inventory and equipment management, housekeeping supplies, personnel administration, administrative controls, and risk management.
It will help the hospital planners, policy makers, medical administrators, nursing administrators, sanitation officers, management students, human resource managers, and other key professionals to understand how to operate and manage housekeeping in a hospital. Step-by-step approach succinctly demonstrates what to do and how to do it.
Each chapter highlights a specific issue centered on managing housekeeping services and disinfection practices in a hospital environment. The authors have used real-world examples to lead the readers through the essentials of housekeeping with an effort to address common and often perplexing issues related to housekeeping and disinfection practices.
This book is a comprehensive compendium on the subject of housekeeping and disinfection practices, and Biomedical Waste Management. The content includes duties and responsibilities of housekeepers, job analysis, skills required, qualification and recruitment of various cadres of staff for housekeeping; staffing norms for calculation of hospital and sanitary attendants.
According to the level of patient care required in different areas, this book outlines the training programs needed to inculcate and update the cleaning, disinfection, and Biomedical Waste Management skills of the staff. It also covers the frequency, principles, and organization of the cleaning activities in healthcare organizations. The policies and procedures for housekeeping including terminal disinfection of patient beds, ICUs, operation theatres and isolation wards/rooms are incorporated at appropriate places in the text. Further, this book also details the principles of integrated pest management in hospitals, classification/categorization of Biomedical Waste, its segregation in color-coded bins/bags, internal and external transport, statutory requirements and their implementation, tendering for outsourcing of Biomedical Waste Management services, treatment and disposal procedures. The importance of Occupational health and safety of housekeeping staff, evaluation of quality and audit process for housekeeping, tendering process and its evaluation for outsourcing of housekeeping services, have also been deliberated upon.
A special feature of this book is inclusion of the need for Sewage Treatment Plants (STPs) as an integral part of hospital waste management and prerequisite for grant of authorization by State Pollution Control Committee under the Biomedical Waste Management and Handling Rules. A chapter on brief overview of implementation model adopted for Kaya Kalp Scheme at a Tertiary Care Hospital has been included. A special feature of the book is the chapter on “Housekeeping Services in Hospitals in COVID-19 Environment”.
We wish to greatly acknowledge and sincerely appreciate the valuable inputs, encouragement, guidance, and support of Chairman and Managing Director of Jaypee Brothers Medical Publishers Pvt Ltd, Mr Jitendar P Vij and exemplary commitment and professionalism of his team.
We welcome the suggestions and feedback of our esteemed and revered readers and also invite inputs in further improving and enriching the subsequent editions.
Shakti Kumar Gupta
Sunil Kant
Parmeshwar Kumar
Kanika Jain
Abbreviations
ABHR :Anti bacterial hand rub
AC :Air conditioning
ACF :Activated carbon filter
AMC :Annual maintenance contract
ALS :Average length of stay
ASP :Activated sludge process
A/T :Award of tender
ATP :Adenosine triphosphate
BG :Bank guarantee
BIS :Bureau of Indian Standards
BMW :Biomedical waste
BOD :Biochemical oxygen demand
CAUTI :Catheter-associated urinary tract infections
CBWTF :Common Bio-Medical Waste Treatment Facility
CDC :Centre for Disease Control
CLABSI :Central line-associated bloodstream infections
COD :Chemical oxygen demand
COVID-19 :Coronavirus disease-2019
CPCB :Central Pollution Control Board
CQI :Continuous quality improvement
CSSD :Central Sterile Supply Department
EHS :Environmental Health and Safety
EMD :Earnest money deposit
EPA :Environmental Protection Agency
EPF :Employees’ Provident Fund
ESI :Employees’ State Insurance
FDA :Food and Drug Administration
FDR :Fixed Deposit Receipt
F/M :Food-to-mass
FFP :Filter feed pumps
FSSAI :Food Safety and Standards Authority of India
GRAS :Generally recognized as safe
HAI :Healthcare-associated infection
HCEs :Healthcare establishments
HCF :Healthcare facility
HDUs :High dependency units
HEPA :High-efficiency particulate air
HICC :Hospital infection control committee
HP-EAF :Hydrogen peroxide enhanced action formulation
ICT :Infection control team
ICUs :Intensive care units
IEC :International Electrotechnical Commission
IHM :Institute of Hotel Management
IPM :Integrated pest management
IUF :International Union of Food Workers
IV :Intravenous
JCAHO :Joint Commission Accreditation of Health care Organization
KPIs :Key performance indicators
KRA :Key Result Area
LED :Light-emitting diode
LOI :Letter of intent
MBBR :Moving bed bioreactor
MBR :Membrane bioreactor
MERS :Middle East respiratory syndrome
MF :Microfibre
MLD :Million litres per day
MLSS :Mixed liquor suspended solids
MoHFW :Ministry of Health and Family Welfare
MoU :Memorandum of understanding
MRSA :Methicillin-resistant Staphylococcus aureus
MS :Medical Superintendent
MSDS :Material Safety Data Sheet
NABH :National Accreditation Board for Hospitals and Healthcare Providers
NACO :National AIDS Control Organisation
NATA :National Association of Testing Authorities
NCERT :National Council for Educational, Research and Training
NEDO :New Energy Industrial Technology Development Organization
NIT :Notice inviting tender
NHS :National Health Service
NSC :National Skill Certification
OPD :Out-patient department
OPIM :Other potentially infectious materials
ORNAC :Operating Room Nurses Association of Canada
OSHA :Occupational Safety and Health Administration
OTs :Operating theaters
OR :Operation room
PPE :Personal protective equipment
PPM :Parts per million
PSF :Pressure sand filter
PVC :Poly vinyl chloride
QUATS :Quaternary ammonium compounds
QCBS :Quality cost-based system
RLUs :Relative light units
RPFC :Regional Provident Fund Commissioner
SA :Sanitary Attendant
SOPs :Standard operating procedures
SPCB :State Pollution Control Board
SSI :Surgical site infection
STPs :Sewage Treatment Plants
TAT :Turnaround time
TB :Tuberculosis
TDS :Tax deducted at source
TSSU :Theater sterile supply unit
UAN :Universal Account Number
UMF :Ultra-microfiber
UV :Ultraviolet
VAP :Ventilator-associated pneumonia
VAT :Value-added tax
VDA :Variable dearness allowance
WC :Water closet
WHO :World Health Organization