INTRODUCTION
In earlier days of medical practice, the physician alone used to manage the patient care services by recording the patient identification demographic data, taking history and physical examination, dressing the patients for wounds and injuries, taking blood for testing, giving injection and dispensing medicines. And also used to give counseling the patient when to take the medicine, dose, when to see doctor and so on. In simple terms the doctor was doing the services of medical records, nurse, laboratory technician, pharmacist, social worker and so on. By this method, a physician can see only limited patients, while the number of patients who needed medical services was more. In order to meet the patient care services swiftly and efficiently, the need for some assistants arose. This need has created the allied healthcare professionals, one after one, emanated to assist the busy physician and allow him/her to deal with medical and complicated cases, which need medical background, while other allied professionals can contribute greatly to patient care service directly or indirectly with their area of expertise.
NURSING SERVICE
Nursing is a discipline, profession and an area of practice. As a discipline, nursing is centered around knowledge development. As a profession, nursing has a social mandate to be responsible and accountable to the public it serves.2
Nursing is the integral part of the healthcare system and as such encompasses the promotion of health, prevention of illness and care physically ill, mentally ill and disabled people of all ages, in all health care and other community settings. Within this broad spectrum of health care, the particular concern to nurses is individual, family and group ‘responses’ to actual or potential health problems. The human responses range broadly from health-restoring reactions to an individual episode of illness to the development of policy in promoting the long-term health of a population.
Nursing is both an art and science involving the total patients, as promoting spiritual, mental and physical health; stressing health education and health preservation, ministering to the sick, caring for the patient environment and giving health service to the family, the community and the individual (Mother Olivia Gowan, 1943).
Nursing is a profession in transition. The trends and issues that underline this phenomenon hold important implications for the management of hospitals and other healthcare institutions and agencies. Nursing service is a critical component in fulfilling hospital, long-term care and other health service organization objectives for patient care. The nursing profession exists in response to a need of a society and holds ideals related to man's health throughout his/her life span.
ALLIED HEALTH SERVICES
History
The explosion of scientific knowledge that followed World War II brought increasingly sophisticated and complex medical diagnostic and treatment procedures. In addition, increasing medical and healthcare costs provoked a trend away from treating patients in hospitals toward the provision of care in physician's private and group practices, and ambulatory medical and emergency clinics. What followed was an increase in the need for expertly trained healthcare delivery personnel lied professionals have taken the rest.
Allied Healthcare Workers
Allied healthcare workers are those specialized persons distinct from medicine, dentistry and nursing. They work in an environment of health care team to make the healthcare system function uninterruptedly and effectively. Evidently, these professionals, who will be associated with medical, nursing and other allied medical professionals in rendering 3patient care services directly or indirectly, need to have the fundamentals of medical related field's knowledge to enable to contribute effectively. This has become imperative to have a fundamental knowledge and skills of certain subjects, e.g. anatomy and physiology, medical terminology, pathology, laboratory, radiology, radiation therapy, pharmacology, pharmacy, oncology, psychiatry, medical psychology medical social work, medical records, and so on.
Allied Healthcare Professions
Are clinical healthcare professions distinct from medicine, dentistry and nursing. They work in an environment of healthcare team to make the healthcare system function effectively and efficiently uninterruptedly.
Professions
Depending on the country and local healthcare system, a limited subset of the following professions may be represented and may be regulated. All professionals/professional areas ascribed before belong to the ever growing group of allied health professionals and their subspecialties. The precise titles and roles in the allied health professions may vary considerably from country to country.
Since their job descriptions become more specialized, they must adhere to national training and education standards, their professional scope of practice and often prove their skills through degrees, diplomas, certified credentials and continuing education. Members of the allied health professions must be proficient in the use of many skills. Some of which are medical terminology, acronym and spelling, basics of medical law and ethics, understanding of human relations, interpersonal communication skills, counseling skills, computer literacy, ability to document healthcare information, interviewing skills and proficiency in word processing, database management and electronic dictation.
Paramedical Services
As a part of allied health profession, which is also know paramedical services, the paramedics generally learn besides their own selected specialty field, also learn subjects such as anatomy, physiology, medical terminology, medical records, fundamentals of diseases and diagnostic procedure. These are pharmacology, pharmacy, physical therapy, occupational therapy, optometry, nutrition (dietetics), and oncology, psychiatry, medical psychology and many more. Medical social 4work, public relations and medical secretary have besides condensed combination of the above stipulated subjects such as hospital management program to deal with the day-to-day administrative and patient care issues.
Rapid Growth of Medicine
Medicine being dynamic and with advent of technology, the medical healthcare services are growing much faster and the patients and public expectation from the health institutions have also equally increased. Thus, the need for appropriate allied healthcare services has become essential. These services have been playing a vital role in taking away most of nonprofessional and administrative types of wok from the highly qualified medical professionals, helping them and allowing them to contribute in their specialized field not wasting time for nonmedical and for trivial jobs. Yet, in many ways the paramedics service cost much less than the highly paid specialists. This is not only cost effective, but much more than that, it contributes in swift and improved patient care resulting great service to general public.
Investigations for Diagnostic Purpose
The author has taken care to incorporate this chapter especially for the benefit of users of this Handbook. Which talk of general and special investigations that includes testing of laboratories such as pathology, microbiology, serology, biochemistry, radiology, diagnostic therapies, electrocardiography (ECG), electroencephalogram (EEG), ultrasound, computed tomography (CT) scan and magnetic resonance imaging (MRI). Investigations as such are vital part of dynamic medicine. Without these tests detecting, proper diagnoses would not have happened and without established diagnoses, there would not be in any remedial treatment. Precisely, appropriate investigation carried out in patient on time would reveal the health problem of the patient that will help the doctors and medical care providers to plan and treat the disease/injury promptly that remedies the sick and injured not only saves live, but also prevents further aggravation and complications. It is hard to measure dimension and role of investigation.
The role of investigations have tremendously increased in curing preventing, promoting and rehabilitating the sick and injured despite of medical education, sophisticated equipment, supersonic technology and extensive global medical research. Hence, investigations find a place in vital part of healthcare delivery system and the professionals especially nursing and paramedical should have a good background 5picture of names of investigations that are required to establish accurate diagnosis/injuries. Almost all important investigations are classified and presented in the following manner to serve as quick ‘cook book’ to users:
- Description of some investigations commonly used to establish diagnoses
- Selected diagnoses and required investigations
- Variations of investigations (increase and decrease) with normal values and resulting diagnoses
- List of normal values of investigations in alphabetical order.
This list will be of great value for all those who are involved in analysis of ambulatory, discharge record analysis, quality assurance, case mix studies, diagnostic-related group, cost calculation for investigation and justification of diagnoses, and deviation of investigation studies, etc.
Pharmacology
Pharmacology is the science that deals with the origin, nature, chemistry, effects and use of drugs. Pharmacist is the one who is licensed to prepare and sell or dispense drugs, and compounds and make up prescriptions. Pharmacopeia is an authoritative treatise on drugs and their preparations; a book containing a list of the products, used in medicines with descriptions, chemical tests for determining identity, purity and formulae for certain mixtures of these substances with statement of average dosage. Pharmacy is the place where the drugs are stored and dispensed by the pharmacists.
Chemotherapy is the study of those drugs that destroy microorganisms, parasites or malignant cells within the body.
Toxicology is the study of the harmful chemicals and their effects on the body.
Antidotes are the substances, which are given to neutralize the unwanted effects of drugs.
Drugs
Drugs are chemical substances used in medicine, in the treatment of disease. A drug can have three different names:
- Chemical name or name of the main chemicals used.
- Generic name or official name—unique name universally known through the pharmacopeia.
Pharmacy
Pharmacy is the health profession that links the health sciences with the chemical sciences, and it is charged with ensuring the safe and effective use of pharmaceutical drugs.
The scope of pharmacy practice includes more traditional roles such as compounding and dispensing medications and it also includes more modern services related to health care, including clinical services, reviewing medications for safety and efficacy and providing drug information. Pharmacy is the term for an establishment where pharmacy in the first sense is practiced in drugstore. Pharmacists are the primary health professionals who optimize medication use to provide patients with positive health outcomes.
Medical Examination
A physical examination including medical history helps in finding out the correct diagnosis. The information obtained help in interpreting to know whether the patient is normal or something wrong with his/her general health. The most important aspect of examination is to cautiously notice all the symptoms existed when something is wrong, e.g., blood pressure, pulse and respiration are high or low, etc. The history taking and physical examination to be brief or detailed depends upon the patient's condition and severity of his/her illness. One of the most important ingredients of a physician is how good in taking the history of sick and injured patient. Similarly a comprehensive physical examination involves evaluating from the patient's appearance, his/her way of walking, talking, and vital signs organs systems.
Definition of History Taking
History taking is an art and this is done, in a general talk and in winning the confidence of patient; when patient realizes that giving the facts of his/her problem will help in quick recovery, the patient will be willingly divulge the facts. There is no hard and fast rule what to ask and what not to ask, the whole exercise is to get the right and pertinent information for arriving at an accurate diagnosis. This is done most often with patient himself/herself, in certain cases, where the patient is either unable to talk or not in a position to divulge due to his/her health, in pediatric patients, the patient attendant or accompanied person reveals the information. All these information is documented in a patient medical record that could be manual or electronic.7
Definition of Physical Examination
A physical examination is an evaluation of the body and its functions using inspection, palpation (feeling with the hands), percussion (tapping with the fingers) and auscultation (listening). A complete health assessment also includes gathering information about a person's medical history and lifestyle, conducting laboratory and radiological tests and screening for disease that has to be recorded in a prescribed patient medical record or especially designed computer formats (screens).
Purpose of Medical History and Physical Examination
A comprehensive medical history and physical examination provides an opportunity for the healthcare professional to obtain baseline information to arrive a diagnosis, if not final, at least tentative, which is a must for initiating appropriate treatment and about the patient for future use, and to establish a relationship before problems happen. It provides an opportunity to answer questions and teach good health practices. Early detecting a problem can help in achieving better and long-term good results.
Techniques for Taking Medical History and Physical Examination
There are several techniques which are used while taking patient's medical history, or during the physical examination. As a rule, the physician compiles the history by questioning the patient himself/herself. A physician should not invite specific answers. The volume and validity of information obtained through history taking are limited by the informants’ memory, intelligence and ability and willingness to communicate. The answer to a multiple questions may be consolidated into a single telling phrase. These techniques, which are used during the physical examination, such as palpation involves feeling the body using hands in order to assess size, shape, location and level of pain, etc. to visually assess parts of the body using the hands in order to assess color, shape, size, texture, etc. Percussion produces a sound by tapping or scraping a part of the body, which helps in determining the organ size and density. Auscultation involves listening to sounds produced by organs such as the lungs, heart or stomach. Carefully taken patient's history and detailed physical examination to be recorded manually or entered in the computer.8
Safety Measures
While taking medical history or performing physical examination, the patient should be taken into confidence to feel free and provide factual information in the best interest of his/her health. The patient should be made comfortable and treated with respect throughout the examination. As the examination proceeds, the examiner should explain what he/she is doing and share any relevant findings. In certain instances, it is necessary to verify patient's statements by questioning a relative or friend.
Approach to Diagnosis
The term diagnosis (from Greek ‘diagignosko’ to judge, discriminate) has several closely related meanings in medicine, which few of us take the trouble to distinguish in practice. Diagnosis means, first, the intellectual process of analyzing, identifying or explaining a disease. Diagnosis forms the subject matter of the branch of medicine called physical diagnosis. Secondly, in a somewhat more concrete sense, diagnosis means the explanation proposed for a given patient's problems. Thus, one speaks of ‘arriving at a diagnosis’ or of ‘making a tentative diagnosis of pancreatitis’. Thirdly, diagnosis is often used synonymously with disease or the name of a particular disease. ‘The diagnosis is multiple sclerosis.’ ‘Patients with this diagnosis often progress to renal failure.’
Most of the errors in classification and naming arise from peculiarities in the phenomena of disease, which is due to gaps in the knowledge, limitations of language itself and the difficulty of altering a system of terminology that is classified in thousands of books and used daily by hundreds of thousands of professionals. With all their shortcomings, the current systems of classifying and naming diseases at least have the pragmatic justification that they ‘work’-in medical field, in the compilation of records and statistics and in clinical practice.
Method of Medical Diagnosis
The method of the medical diagnostics is an empirical one based upon a few elementary techniques and a ‘memory bank’ of diseases and symptoms. A healthcare provider or medical student learns not only the characteristic features of hundreds of diseases, but also possible causes for each of the hundreds of diseases and causes for each of the hundreds of symptoms. By combining these two bodies of information into one, so to speak, vertical and the other horizontal—he/she learns to determine the most likely cause or causes for a given set of complaints 9or abnormalities. Starting with a specific problem such as chest pain/fever/loss of appetite/inability to urinate, the physician considers the full range of diagnostic possibilities (called, in professional jargon, the ‘different diagnosis’) raised by the problem.
In the first place, the physician must distinguish normal and abnormal, often a herculean task. He/she must also establish an accurate chronology of symptoms and events prior to the time when he/she became involved in the case, work out cause-and-effect relationships, and exclude irrelevant data (red herrings) from consideration.
The ability to recognize and identify patterns and complex assemblages of historical and observed facts-in what seems to be a single, intuitive act of the mind. Such mental shortcuts can greatly simplify diagnosis, but unfortunately they often yield wrong answers.
Techniques Used by Healthcare Provider
The techniques used by the physician to group data for a diagnosis are embodied in the two procedures known history and physical examination. The history is the patient's own account of his/her experiences and observations of the illness—patient symptoms—elicited by careful, methodical questioning. Physical examination is the process whereby the physician seeks and observes objective changes and abnormalities the signs of illness. It is not generally appreciated by laypersons that in a typical case, a skillfully obtained history supplies both a larger number of diagnostic clues and more useful and specific ones that of the physical examination.
By convention, the term physical examination includes only those procedures performed directly by the physician relying on his/her own senses, with the aid of few simple, hand-held instruments. Although, X-ray and laboratory studies, electrocardiography and electromyography, various kinds of scans or other elaborate techniques may be absolutely essential to a precise and accurate diagnosis, they are not considered as a part of the physical examination.
Scope and Nature of History and Physical Examination
The scope and nature of the history and physical examination depend on several variables. The patient's complaints give direction and focus to both history taking and examination. The physician's field of specialization often determines the type and extent of diagnostic maneuvers the employs. The setting of the examination spot-doctor's office or clinic, hospital emergency room, intensive care unit or the patient's home will 10have a bearing on what is done and not done. The patient's condition whether alert, confused, belligerent or unconscious will influence the type of history that can be obtained and the degree of cooperation that can be enlisted during examination. Much may depend on formally established, quasi-legal requirements—forms to be filled out for a prospective employer or insurer or hospital staff bylaws to be compiled with. The standard outline of history and physical examination is as detailed below:
History
- Chief complaint
- History of present illness
- Family history
- Social history
- Habits/Addictions.
Past Medical History
- General
- Review of systems:
- Head, eyes, ears, nose, throat, mouth and teeth
- Cardiovascular
- Respiratory
- Gastrointestinal
- Genitourinary
- Neuromuscular
- Psychiatric
- Skin.
CONCLUSION
In earlier days of medical practice, the physician alone used to manage the patient care services. In order to meet the patient care services swiftly and efficiently, the need for some assistants arose. This need has created the allied healthcare professionals, one after one, emanated to assist the busy physician and allow him/her to deal with medical and complicated cases, which need medical background, while other allied professionals can contribute greatly to patient care service directly or indirectly with their area of expertise. Nursing is the integral part of the healthcare system and as such encompasses the promotion of health, prevention of illness and care.
The explosion of scientific knowledge that followed World War II brought increasingly sophisticated and complex medical diagnostic and treatment procedures.
Allied healthcare workers are those specialized persons distinct from medicine, dentistry and nursing. They work in an environment of health care team to make the healthcare system function uninterruptedly and effectively. Paramedic's services with allied science knowledge enabled to contribute effectively. This has become imperative to have a fundamental knowledge and skills of certain subjects, e.g. anatomy and physiology, medical terminology, pathology, laboratory, radiology, radiation therapy, pharmacology, pharmacy, oncology, psychiatry, medical psychology medical social work, medical records, and so on.
A comprehensive medical history and physical examination provides an opportunity for the healthcare professional to obtain baseline information to arrive a diagnosis, if not final, at least tentative diagnosis by applying safety measures while taking medical history or performing physical examination, the patient should be taken into confidence to feel free and provide factual information in the best interest of his/her health. The patient should be made comfortable and treated with respect throughout the examination. The techniques used by the physician to group data for a diagnosis are embodied in the two procedures known history and physical examination.12
Form No.1.1: Paramedical Service Record